Verbal language is essential to convey a brand’s identity. Words, phrases, concepts and tone of voice make a brand personality come to life.

In content, copy and all kinds of communication and interactions. A strong verbal identity can open ways for the brand to place itself in the world and relate to people in a deeper, more relevant way.

TONE OF VOICE

Home is about
Self- Expression belonging
Renovation is about dreaming but getting lost
Self Expression
Trusted Authority
Passionate about its craft. Dynamic & Creative.
Source of authority.
Partnet & trustworthy.

ATTRIBUTES

1
Passionate
about its craft
2
Dynamic
& Creative
Self-expression
3
Source  
of authority
4
Partner  
& Trustworthy
Trusted Authority

Passionate 

About Its Craft

How does the brand speak:

Vibrant and engaging language with calls to action, encouraging interaction and inviting consumers to express themselves in their choices. Opens dialogue, asks questions and arouses curiosity

Tone of voice

Inspirational
Motivational
Encouraging
Engaging

End Consumer

Examples:

Ready to express yourself?
Welcome home.

Let your home speak for you.

Breathe inspiration.
Make your home feel like you.

Feels like home.
Feels like me.

Where you live is who you are.

Your ideas, your dreams.
Homey as homey gets.

Architects & Designers

Examples:

Classic or hype?
Bold or low profile?
Helping people express their souls into their homes is an art.

Bohemian or glam?
Country or eclectic?
Farmhouse or organic modern?
We are specialists in your style, no matter what it is.

In every dream home, your sensibility.
In every dream home, your creativity.

Fabricators

Examples:

High quality multi-material surfaces and a wide knowledge platform to support you. Just add your experience and skills.

Perfect stones and a unique platform with training center and technical support to make the most of your talent.

Dynamic 
& Creative

How does the brand speak:

Conversational and accessible, always close to consumers, addressing them straightforwardly (“you” as a keyword). Human approach even in corporate messages. Uses modern expressions but not disruptive or trendy.

Tone of voice

Contemporary
Day-to-day life expressions  
Sensorial léxicon  
Innovative

End Consumer

Examples:

Classic or hype? Bold or low profile? Eccentric or traditional?

Feel free to express who you are.

You are curious and creative.
Just like Caesarstone.

We love authenticity.
Just like you.

Lively spaces.
A frame for life.

Architects & Designers

Examples:

We all love to try new things, don’t we?

Creativity is our business, isn’t it?

Source of 
Authority

How does the brand speak:

Functional and expressive. Rational yet charming while reasoning about products’ quality. Shows expertise in a friendly and accessible way. Explains technical aspects with clear, straightforward language, not afraid of the ocasional didactic tone.

Tone of voice

Reasons why 
Product information 
Accessible assistance 
Pioneer spirit

End Consumer

Examples:

Innovative tech, timeless quality.

Groundbreaking design in eight new colors.

Countertops crafted for a lifetime.

Sustainability and high quality.
Our perfect blend.

Durability is the new beauty.

Architects & Designers

Examples:

You’ve got the style it takes.
We’ve got the quality and the groundbreaking design.

Count on us for inspiration and technical advice.

Eco-friendly manufacturing.
Recyclable process.
97% of water and particles reused.

We care about the planet.
Just like you.

Partner 
& Trustworthy

How does the brand speak:

We are friendly and may use playful language, but we are always accurate and straight forward in our serious commitment to our consumers and partners (architects, designers, fabricators). We are accessible and dependable, as builders of long term relationships.

Tone of voice

Accurate
Dependable
Closeness
Commitment

End Consumer

Examples:

Multi-materials for life. 
Partners for life. 

Count on us for inspiration 
and technical advice.

Keep in touch.
We are always here for you.

Fabricators

Examples:

Count on us for top quality and superb support and make the magic happen.

Building trust since 1987.

For us, safety comes first and last and always.

Promises and perceptions we want to build

End Consumer

We help you create and bring out your inner nature into the surfaces of your home.

Perceptions we want to build:

1. Home as an extension of people’s personalities.
2. Caesarstone as a brand that crafts high quality stones and multi-material surfaces to help people express themselves through their homes.
3. Innovation and great design.
4. Lifetime warranty
5. Pioneering.
6. Sustainability.
7. Partnership in the Renovation process.

Architects & Designers

We empower your inspirational projects by elevating your surface expertise while embracing cutting-edge trends.

Perceptions we want to build:

1. Self-expression as a contemporary demand.
2. Architects and designers as experts in understanding people’s needs and personalities.
3. Caesarstone as a brand that crafts high quality stones and multi-material surfaces.
4. Innovation and great design.
5. Lifetime warranty
6. Pioneering.
7. Sustainability.

Fabricators

We partner with you to transform ideas into state-of-the-art surfaces, establishing trust and enhancing the credibility of our industry.

Perceptions we want to build:

1. Caesarstone as a brand that empowers fabricators
2. Professional knowledge authority
3. Brand that offers the best material in the market
4. Brand that promotes safe work and healthy environment
5. Caesarstone as a supportive brand